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Database access problems

informationPlease use the following form to submit your query, request, comment, or information.
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Things to check before contacting us
  1. Problems with Search It or Find It not opening.
    A firewall might be blocking access, try these alternative links:

    • Search It http://p8331-searchit.lib.rmit.edu.au.ezproxy.lib.rmit.edu.au/V?func=find-db-1&force_login=y
    • Find It http://p9003-findit.lib.rmit.edu.au.ezproxy.lib.rmit.edu.au/sfx_local/az/

  2. Problems with being asked to login or pay for full text.
    The Library's subscription might not cover the full range of journals available from a database provider.
    The Library's subscription might not cover all of the years for which a journal is available.
    If you are accessing the link from BlackBoard the link may not have been prepared correctly.

    • Check the availability of full text access to Journals using Find It

    If we don't provide full text access you can still request a copy of a journal article using our Document Delivery service.

 
Contact details
 
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Database access problem details
Provide as much information as possible.
 bullet-blueDescribe the problem
  • Database eg ProQuest, Informit
  • System eg Search It, Catalogue, Authentication
  • Details of the search
  • Details of item
  • Copy of any error messages
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Attachments
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