Online Resources access problem

	Please use the following form to submit your query, request, comment, or information.
	Note - the symbol indicates a required field.

Official use only (please ignore)

DATABASE or ONLINE RESOURCES PROBLEM

Please use this Form to report a problem you encountered when accessing or using any of the Library's online resources.
For instance, a Database, an E-Journal or an E-Book.
Please enter the details requested in the fields below then click on Submit to email the Form.

Your name

Your email address
Studentmail or University of Newcastle GroupWise address preferred please.

Describe the problem (if possible in detail)

Journal or Book Title

Did you link to the Journal (or Book) via NEWCAT?

Which browser were you using?
IE, Firefox, Netscape or Safari?

Your location when problem occurred?

Any error message(s)?
Please describe or quote any error message(s) you saw.

Web Page Address (URL)
If possible, can you provide the URL of the error web page?

Service Details

Disclaimer
Whilst every reasonable care and effort is taken to provide the most current and accurate information, we do not assume responsibility for any errors or omissions in the information provided, nor for any consequences of whatever nature for action taken in reliance on this information.

Privacy
The Library of the University of Newcastle, Australia, maintains a record of your details when you lodge an information Request which specifies that we respond to you personally. However, all Requests submitted are analysed for statistical purposes so as to help us refine and improve the operation of the Information Service.

NO PERSONAL DETAILS ARE PROVIDED TO ANY OTHER INDIVIDUAL OR ORGANISATION.


Our library home page		[top]

	RefTracker v# 3.1.4 - Copyright © 2001 Altarama Information Systems