Information for customers only


This page contains basic information about how customers can contact us for support. 

The RefTracker customer support site

A separate web site is maintained for customer support of RefTracker. 
Click here to enter the RefTracker support site - you will need to enter the username and password provided to your system administrator in order to enter this site.
Click here if you are a customer and need username and password details in order to enter the support site.

Requesting Assistance

You can contact us for assistance via phone, fax or email:

Phone: [61] (02) 9974 2500

Fax: [61] (02) 9974 2511

Email: info@altarama.com.au

 We love to hear from our customers

 to help resolve your problems
 with comments on our service
 with enhancement requests
 to tell us about changed contact details
 or, for anything else we can help your with!

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Click here for assistance with any issues you might be having with browser compatibility.