DeskStats Managed Service

RefTracker DeskStats Managed Service

"RefTracker DeskStats Managed Service" allows you to obtain the benefits of RefTracker's DeskStats electronic tick sheet functionality without any internal product expertise and without any IT assistance. RefTracker DeskStats Managed service provides access to the DeskStats electronic tick sheet functionality , for your service points, and the statistics captured are promptly delivered to you each month. All you need do is any additional statistical analysis that you require for your library.

No matter what the service you want to count (circulation, reference and document delivery functions for example), or how it is delivered (phone, letter, in person, or by electronic services like Email or Instant Messaging), DeskStats Online can record it. Individual users can have tally sheets tailored to the work that they do, so staff learn to use it in no time at all!

System management and user setup are all done for you as part of the service so this service is suitable for even the smallest of libraries.

Live mode allows stats to be recorded with as little as a single click, and batch mode allows multiple services to be entered efficiently, and stats from traditional paper tick sheets to be entered for inclusion in statistical analysis.

Use it at all your service points, or just some. Use it continually, or just for audit periods. No matter how you use it DeskStats Managed service is far more cost effective than distributing and counting tick sheets!

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