Response Times: Queries received Monday-Thursday or after 12 midday Sunday will receive a response within 24 hours. Queries received Friday, Saturday, before 12 midday Sunday or during University breaks will receive a response within 3 days. Alternatively you can telephone us on our general enquiries number 9919 4266. Should you call out of business hours, you have the option to leave us a voicemail message.
Provision of email address: Students and Staff are encouraged to provide their VU Email details for responses to questions. For students this is via the Windows Live service. Information about the Windows Live Service can be found here.